Returns & Exchanges
At Body & Us, we want you to love your self-care routine, which is why we offer a 30-day return window for products that don't meet your expectations. Please ensure items are in their original packaging to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the beauty products in their original box, ensuring all lids are tightened to prevent leakage during transit.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Receive Your Refund
Once our team inspects the returned items at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
